We recommend the experience for guests aged 8 and up due to occasional loud sounds and low-light moments. That said, the final decision is at the parents’ discretion.

Yes! Use code MILITARYDISCOUNT30 at checkout for 30% off. Please bring your military ID with you, if you forget it, you’ll need to pay the difference before your experience.

The escape experience itself lasts one hour. Please allow approximately 75 minutes in total to account for arrival and preparation time.

Paid parking is available in the lot behind the Peery Hotel, or you can choose city street parking, which is significantly cheaper and free on Sundays.

Yes! If you’re unable or prefer not to crawl, our staff will guide you along an alternative path.

Yes, reservations are required. Walk-ins are only accepted if there’s last-minute availability due to cancellations, but we are usually booked up to a week in advance.

For the most part, yes. There are optional tight spaces and one slightly narrow area, but you can leave at any time if you feel uncomfortable.

Yes. The experience includes occasional flickering lights but no strobe effects. If you have severe epilepsy, please reach out beforehand so we can discuss any precautions to ensure your safety.

Babies under 3 are welcome at no extra charge, as long as you have booked a private room and are not paired with strangers.

Other than the veteran discount, we do not offer additional discounts.

Not at all! Every puzzle can be solved without any knowledge of Japanese.

Yes, unless you have selected and paid for the private room upgrade at checkout. Without the private option, you may be paired with other guests.

No, all guests over the age of 3 are charged the same rate.

We operate on a strict schedule. If you arrive more than 10 minutes late, your booking may be canceled without a refund. Alternatively, you may reschedule for a $20 per spot rebooking fee.